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+1 (877) 480-2244

Ten Tips for Effective Communication With A Memory Care Resident

Connecting with someone who is going through memory loss issues can be tough. Angels shares 10 Tips for Effective Communication With A Memory Care Resident.
effective communication memory care

Many people find it difficult to communicate with a person with dementia or memory problems. The good news is that the methods to communicate with them are easily learned and can make your caregiving journey a much less difficult and stressful one.

Here are ten tips for better communication, among which some ideas regarding activities for memory care residents:

First, set a positive mood.

Your nonverbal communication, meaning your attitude and body language, can communicate your feelings and thoughts much stronger than any words ever could. Set a good mood for your conversation by speaking to your loves one in a respectful and pleasant manner. Your tone of voice, positive mood, and physical touch can help reinforce and convey your message while showing that you care.

Get the attention of your loved one.

Limit distractions and noise when having a conversation. Address him or her by their name and identify yourself by your name. Use nonverbal cues and physical touch to help them stay focused and involved in the conversation. Stay on their level and maintain eye contact.

Clearly state your message.

While speaking to your loved one, speak slowly in a reassuring tone and distinctly use simple words and sentences. Be sure not to raise your voice even if you get frustrated with the conversation. If he or she doesn’t understand the first time you say something, repeat your message using the same wording. Instead of using pronouns or abbreviations, it is best to use the specific names of people and places.

Ask simple, answerable questions.

Be sure to only ask a single question at a time. Yes or no questions work best with people who have memory issues. Using specific words helps make things simple, clear, and easy to understand.

Give direct and simplistic instructions.

Break down tasks into individual steps to simplify things. Use visual clues and instructions as well to make sure that he or she understands.

Create realistic expectations.

Respond with reassurance and affection, and do not use the word “remember.” It is best not to try and test their memory or tell them of their deficits. A physical reminder, such as holding hands or touching, can help get them to respond if they fail to do so.

If things get tough, distract and redirect the conversation.

People with dementia pick up on body language, so be sure to be warm and open when redirecting. This will reduce stress levels and tension. By redirecting the conversation, you may be able to avoid or delay inappropriate behaviors or delay outbursts.

Try validation therapy.

Validation therapy is based on the idea that a person with dementia may be sorting through past issues somewhat disguised as the present. When having a conversation, try and understand what could be motivating your loved one to act in a certain way. Try and find the trigger or underlying concern, then figure out how to address it.

Use humor to diffuse tension.

Many times laughter can diffuse tense situations almost immediately. Even though their memory is diminished, people with dementia tend to retain their social skills and will enjoy laughing right along with you.

Get support from others.

The most important thing to remember is that you are not alone in this. There are many others who are helping to care for your loved ones as well. You must expect that there will be both good and bad days, and that sharing your experience with others can be very comforting.

If you would like more information about assisted living, contact Angels Senior Living at 877.480.2244 to discuss our services and memory care options.

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Visitation Policy

Visitation Guidelines in response to the “No Patient/Person Left Alone Act”
1. In-person visitation is allowed under the following circumstances, unless the resident objects:
a. A resident needs cueing or encouragement to eat or drink which was previously provided by a
family, friend, or private caregiver.
b. Resident is experiencing emotional distress or grieving the loss of a family or friend.
c. End-of-life
d. Resident was living with family, friend, or private caregiver before being admitted to the
community and is having a hard time adapting with the change in environment.

2. In order to meet infection control protocols, each visitor will follow a check-in and screening process:
a. Visitors will not be required to submit proof of any vaccination or immunization
b. Visitation may not occur if the visitor does not pass the community screening process
recommended by state or federal guidelines:
i. cough, fever or chills, vomiting or diarrhea, new loss of taste or smell.

3. The community may require visitors to use a facemask or other personal protective equipment (PPE) as
required by local, state, or federal law.
4. Visitors must sanitize hands with an alcohol-based hand rub or by handwashing with soap and water
when entering the community. Angels Senior Living shall provide alcohol-based hand sanitizing solution
throughout the community.
5. It is recommended visitation occur in the resident’s room or outside where all parties can practice social
distancing. In addition, residents and visitors shall wash their hands or use alcohol-based hand sanitizer
before and after visitation.
6. The community shall provide visitation between the hours of 9 a.m. and 6 p.m. The size of the building
and the physical space should be taken into consideration when considering the number of visitors per
resident. There is no limit to the length of visitation however the visitation hours and the number of
visitors may require limitations based on local, state, and federal guidelines.
7. Visitation guidelines and infection control education are available in advance, on our website.
www.angelsseniorliving.com
8. Residents and visitors may have consensual physical contact while practicing hand hygiene before and
after contact.
9. The community can at any time suspend in-person visitation of a specific person if the visitor is unable to
adhere to the following:
a. The core principles of infection control and prevention
b. Violates the community’s policy and procedure
c. The community is required to suspend or limit visitation under local, state, or federal law.
10. The Administrator or Designee shall be responsible for compliance with these policy and procedures and can also provide a copy of our infection control and education policies for visitors.

Address: 14527 N. Florida Avenue, Tampa, FL 33613

License #6694

Visitation Guidelines in response to the “No Patient/Person Left Alone Act”
1. In-person visitation is allowed under the following circumstances, unless the resident objects:
a. A resident needs cueing or encouragement to eat or drink which was previously provided by a
family, friend, or private caregiver.
b. Resident is experiencing emotional distress or grieving the loss of a family or friend.
c. End-of-life
d. Resident was living with family, friend, or private caregiver before being admitted to the
community and is having a hard time adapting with the change in environment.

2. In order to meet infection control protocols, each visitor will follow a check-in and screening process:
a. Visitors will not be required to submit proof of any vaccination or immunization
b. Visitation may not occur if the visitor does not pass the community screening process
recommended by state or federal guidelines:
i. cough, fever or chills, vomiting or diarrhea, new loss of taste or smell.

3. The community may require visitors to use a facemask or other personal protective equipment (PPE) as
required by local, state, or federal law.
4. Visitors must sanitize hands with an alcohol-based hand rub or by handwashing with soap and water
when entering the community. Angels Senior Living shall provide alcohol-based hand sanitizing solution
throughout the community.
5. It is recommended visitation occur in the resident’s room or outside where all parties can practice social
distancing. In addition, residents and visitors shall wash their hands or use alcohol-based hand sanitizer
before and after visitation.
6. The community shall provide visitation between the hours of 9 a.m. and 6 p.m. The size of the building
and the physical space should be taken into consideration when considering the number of visitors per
resident. There is no limit to the length of visitation however the visitation hours and the number of
visitors may require limitations based on local, state, and federal guidelines.
7. Visitation guidelines and infection control education are available in advance, on our website.
www.angelsseniorliving.com
8. Residents and visitors may have consensual physical contact while practicing hand hygiene before and
after contact.
9. The community can at any time suspend in-person visitation of a specific person if the visitor is unable to
adhere to the following:
a. The core principles of infection control and prevention
b. Violates the community’s policy and procedure
c. The community is required to suspend or limit visitation under local, state, or federal law.
10. The Administrator or Designee shall be responsible for compliance with these policy and procedures and can also provide a copy of our infection control and education policies for visitors.

Address: 21021 Betel Palm Lane, Land O’ Lakes, FL 34638
License #12268

Visitation Guidelines in response to the “No Patient/Person Left Alone Act”
1. In-person visitation is allowed under the following circumstances, unless the resident objects:
a. A resident needs cueing or encouragement to eat or drink which was previously provided by a
family, friend, or private caregiver.
b. Resident is experiencing emotional distress or grieving the loss of a family or friend.
c. End-of-life
d. Resident was living with family, friend, or private caregiver before being admitted to the
community and is having a hard time adapting with the change in environment.

2. In order to meet infection control protocols, each visitor will follow a check-in and screening process:
a. Visitors will not be required to submit proof of any vaccination or immunization
b. Visitation may not occur if the visitor does not pass the community screening process
recommended by state or federal guidelines:
i. cough, fever or chills, vomiting or diarrhea, new loss of taste or smell.

3. The community may require visitors to use a facemask or other personal protective equipment (PPE) as
required by local, state, or federal law.
4. Visitors must sanitize hands with an alcohol-based hand rub or by handwashing with soap and water
when entering the community. Angels Senior Living shall provide alcohol-based hand sanitizing solution
throughout the community.
5. It is recommended visitation occur in the resident’s room or outside where all parties can practice social
distancing. In addition, residents and visitors shall wash their hands or use alcohol-based hand sanitizer
before and after visitation.
6. The community shall provide visitation between the hours of 9 a.m. and 6 p.m. The size of the building
and the physical space should be taken into consideration when considering the number of visitors per
resident. There is no limit to the length of visitation however the visitation hours and the number of
visitors may require limitations based on local, state, and federal guidelines.
7. Visitation guidelines and infection control education are available in advance, on our website.
www.angelsseniorliving.com
8. Residents and visitors may have consensual physical contact while practicing hand hygiene before and
after contact.
9. The community can at any time suspend in-person visitation of a specific person if the visitor is unable to
adhere to the following:
a. The core principles of infection control and prevention
b. Violates the community’s policy and procedure
c. The community is required to suspend or limit visitation under local, state, or federal law.
10. The Administrator or Designee shall be responsible for compliance with these policy and procedures and can also provide a copy of our infection control and education policies for visitors.

Address: 14712 N. 42nd Street, Tampa, FL 33613

License #12507

Visitation Guidelines in response to the “No Patient/Person Left Alone Act”
1. In-person visitation is allowed under the following circumstances, unless the resident objects:
a. A resident needs cueing or encouragement to eat or drink which was previously provided by a
family, friend, or private caregiver.
b. Resident is experiencing emotional distress or grieving the loss of a family or friend.
c. End-of-life
d. Resident was living with family, friend, or private caregiver before being admitted to the
community and is having a hard time adapting with the change in environment.

2. In order to meet infection control protocols, each visitor will follow a check-in and screening process:
a. Visitors will not be required to submit proof of any vaccination or immunization
b. Visitation may not occur if the visitor does not pass the community screening process
recommended by state or federal guidelines:
i. cough, fever or chills, vomiting or diarrhea, new loss of taste or smell.

3. The community may require visitors to use a facemask or other personal protective equipment (PPE) as
required by local, state, or federal law.
4. Visitors must sanitize hands with an alcohol-based hand rub or by handwashing with soap and water
when entering the community. Angels Senior Living shall provide alcohol-based hand sanitizing solution
throughout the community.
5. It is recommended visitation occur in the resident’s room or outside where all parties can practice social
distancing. In addition, residents and visitors shall wash their hands or use alcohol-based hand sanitizer
before and after visitation.
6. The community shall provide visitation between the hours of 9 a.m. and 6 p.m. The size of the building
and the physical space should be taken into consideration when considering the number of visitors per
resident. There is no limit to the length of visitation however the visitation hours and the number of
visitors may require limitations based on local, state, and federal guidelines.
7. Visitation guidelines and infection control education are available in advance, on our website.
www.angelsseniorliving.com
8. Residents and visitors may have consensual physical contact while practicing hand hygiene before and
after contact.
9. The community can at any time suspend in-person visitation of a specific person if the visitor is unable to
adhere to the following:
a. The core principles of infection control and prevention
b. Violates the community’s policy and procedure
c. The community is required to suspend or limit visitation under local, state, or federal law.
10. The Administrator or Designee shall be responsible for compliance with these policy and procedures and can also provide a copy of our infection control and education policies for visitors.

Address: 1655 Curlew Road, Palm Harbor, FL 34683

License #8733

Visitation Guidelines in response to the “No Patient/Person Left Alone Act”
1. In-person visitation is allowed under the following circumstances, unless the resident objects:
a. A resident needs cueing or encouragement to eat or drink which was previously provided by a
family, friend, or private caregiver.
b. Resident is experiencing emotional distress or grieving the loss of a family or friend.
c. End-of-life
d. Resident was living with family, friend, or private caregiver before being admitted to the
community and is having a hard time adapting with the change in environment.

2. In order to meet infection control protocols, each visitor will follow a check-in and screening process:
a. Visitors will not be required to submit proof of any vaccination or immunization
b. Visitation may not occur if the visitor does not pass the community screening process
recommended by state or federal guidelines:
i. cough, fever or chills, vomiting or diarrhea, new loss of taste or smell.

3. The community may require visitors to use a facemask or other personal protective equipment (PPE) as
required by local, state, or federal law.
4. Visitors must sanitize hands with an alcohol-based hand rub or by handwashing with soap and water
when entering the community. Angels Senior Living shall provide alcohol-based hand sanitizing solution
throughout the community.
5. It is recommended visitation occur in the resident’s room or outside where all parties can practice social
distancing. In addition, residents and visitors shall wash their hands or use alcohol-based hand sanitizer
before and after visitation.
6. The community shall provide visitation between the hours of 9 a.m. and 6 p.m. The size of the building
and the physical space should be taken into consideration when considering the number of visitors per
resident. There is no limit to the length of visitation however the visitation hours and the number of
visitors may require limitations based on local, state, and federal guidelines.
7. Visitation guidelines and infection control education are available in advance, on our website.
www.angelsseniorliving.com
8. Residents and visitors may have consensual physical contact while practicing hand hygiene before and
after contact.
9. The community can at any time suspend in-person visitation of a specific person if the visitor is unable to
adhere to the following:
a. The core principles of infection control and prevention
b. Violates the community’s policy and procedure
c. The community is required to suspend or limit visitation under local, state, or federal law.
10. The Administrator or Designee shall be responsible for compliance with these policy and procedures and can also provide a copy of our infection control and education policies for visitors.

Address: 3720 West Bay to Bay Blvd. Tampa, FL 33629

License #9298

Visitation Guidelines in response to the “No Patient/Person Left Alone Act”
1. In-person visitation is allowed under the following circumstances, unless the resident objects:
a. A resident needs cueing or encouragement to eat or drink which was previously provided by a
family, friend, or private caregiver.
b. Resident is experiencing emotional distress or grieving the loss of a family or friend.
c. End-of-life
d. Resident was living with family, friend, or private caregiver before being admitted to the
community and is having a hard time adapting with the change in environment.

2. In order to meet infection control protocols, each visitor will follow a check-in and screening process:
a. Visitors will not be required to submit proof of any vaccination or immunization
b. Visitation may not occur if the visitor does not pass the community screening process
recommended by state or federal guidelines:
i. cough, fever or chills, vomiting or diarrhea, new loss of taste or smell.

3. The community may require visitors to use a facemask or other personal protective equipment (PPE) as
required by local, state, or federal law.
4. Visitors must sanitize hands with an alcohol-based hand rub or by handwashing with soap and water
when entering the community. Angels Senior Living shall provide alcohol-based hand sanitizing solution
throughout the community.
5. It is recommended visitation occur in the resident’s room or outside where all parties can practice social
distancing. In addition, residents and visitors shall wash their hands or use alcohol-based hand sanitizer
before and after visitation.
6. The community shall provide visitation between the hours of 9 a.m. and 6 p.m. The size of the building
and the physical space should be taken into consideration when considering the number of visitors per
resident. There is no limit to the length of visitation however the visitation hours and the number of
visitors may require limitations based on local, state, and federal guidelines.
7. Visitation guidelines and infection control education are available in advance, on our website.
www.angelsseniorliving.com
8. Residents and visitors may have consensual physical contact while practicing hand hygiene before and
after contact.
9. The community can at any time suspend in-person visitation of a specific person if the visitor is unable to
adhere to the following:
a. The core principles of infection control and prevention
b. Violates the community’s policy and procedure
c. The community is required to suspend or limit visitation under local, state, or federal law.
10. The Administrator or Designee shall be responsible for compliance with these policy and procedures and can also provide a copy of our infection control and education policies for visitors.

Address: 5750 S. Honore Avenue, Sarasota, FL 34233

License #13217

Visitation Guidelines in response to the “No Patient/Person Left Alone Act”
1. In-person visitation is allowed under the following circumstances, unless the resident objects:
a. A resident needs cueing or encouragement to eat or drink which was previously provided by a
family, friend, or private caregiver.
b. Resident is experiencing emotional distress or grieving the loss of a family or friend.
c. End-of-life
d. Resident was living with family, friend, or private caregiver before being admitted to the
community and is having a hard time adapting with the change in environment.

2. In order to meet infection control protocols, each visitor will follow a check-in and screening process:
a. Visitors will not be required to submit proof of any vaccination or immunization
b. Visitation may not occur if the visitor does not pass the community screening process
recommended by state or federal guidelines:
i. cough, fever or chills, vomiting or diarrhea, new loss of taste or smell.

3. The community may require visitors to use a facemask or other personal protective equipment (PPE) as
required by local, state, or federal law.
4. Visitors must sanitize hands with an alcohol-based hand rub or by handwashing with soap and water
when entering the community. Angels Senior Living shall provide alcohol-based hand sanitizing solution
throughout the community.
5. It is recommended visitation occur in the resident’s room or outside where all parties can practice social
distancing. In addition, residents and visitors shall wash their hands or use alcohol-based hand sanitizer
before and after visitation.
6. The community shall provide visitation between the hours of 9 a.m. and 6 p.m. The size of the building
and the physical space should be taken into consideration when considering the number of visitors per
resident. There is no limit to the length of visitation however the visitation hours and the number of
visitors may require limitations based on local, state, and federal guidelines.
7. Visitation guidelines and infection control education are available in advance, on our website.
www.angelsseniorliving.com
8. Residents and visitors may have consensual physical contact while practicing hand hygiene before and
after contact.
9. The community can at any time suspend in-person visitation of a specific person if the visitor is unable to
adhere to the following:
a. The core principles of infection control and prevention
b. Violates the community’s policy and procedure
c. The community is required to suspend or limit visitation under local, state, or federal law.
10. The Administrator or Designee shall be responsible for compliance with these policy and procedures and can also provide a copy of our infection control and education policies for visitors.

Address: 3330 S. MacDill Ave., Tampa, FL 33629

License #8348

Visitation Guidelines in response to the “No Patient/Person Left Alone Act”
1. In-person visitation is allowed under the following circumstances, unless the resident objects:
a. A resident needs cueing or encouragement to eat or drink which was previously provided by a
family, friend, or private caregiver.
b. Resident is experiencing emotional distress or grieving the loss of a family or friend.
c. End-of-life
d. Resident was living with family, friend, or private caregiver before being admitted to the
community and is having a hard time adapting with the change in environment.

2. In order to meet infection control protocols, each visitor will follow a check-in and screening process:
a. Visitors will not be required to submit proof of any vaccination or immunization
b. Visitation may not occur if the visitor does not pass the community screening process
recommended by state or federal guidelines:
i. cough, fever or chills, vomiting or diarrhea, new loss of taste or smell.

3. The community may require visitors to use a facemask or other personal protective equipment (PPE) as
required by local, state, or federal law.
4. Visitors must sanitize hands with an alcohol-based hand rub or by handwashing with soap and water
when entering the community. Angels Senior Living shall provide alcohol-based hand sanitizing solution
throughout the community.
5. It is recommended visitation occur in the resident’s room or outside where all parties can practice social
distancing. In addition, residents and visitors shall wash their hands or use alcohol-based hand sanitizer
before and after visitation.
6. The community shall provide visitation between the hours of 9 a.m. and 6 p.m. The size of the building
and the physical space should be taken into consideration when considering the number of visitors per
resident. There is no limit to the length of visitation however the visitation hours and the number of
visitors may require limitations based on local, state, and federal guidelines.
7. Visitation guidelines and infection control education are available in advance, on our website.
www.angelsseniorliving.com
8. Residents and visitors may have consensual physical contact while practicing hand hygiene before and
after contact.
9. The community can at any time suspend in-person visitation of a specific person if the visitor is unable to
adhere to the following:
a. The core principles of infection control and prevention
b. Violates the community’s policy and procedure
c. The community is required to suspend or limit visitation under local, state, or federal law.
10. The Administrator or Designee shall be responsible for compliance with these policy and procedures and can also provide a copy of our infection control and education policies for visitors.

Address: 18440 Exciting Idlewild Blvd, Lutz, FL 33548

License #12899

Visitation Guidelines in response to the “No Patient/Person Left Alone Act”
1. In-person visitation is allowed under the following circumstances, unless the resident objects:
a. A resident needs cueing or encouragement to eat or drink which was previously provided by a
family, friend, or private caregiver.
b. Resident is experiencing emotional distress or grieving the loss of a family or friend.
c. End-of-life
d. Resident was living with family, friend, or private caregiver before being admitted to the
community and is having a hard time adapting with the change in environment.

2. In order to meet infection control protocols, each visitor will follow a check-in and screening process:
a. Visitors will not be required to submit proof of any vaccination or immunization
b. Visitation may not occur if the visitor does not pass the community screening process
recommended by state or federal guidelines:
i. cough, fever or chills, vomiting or diarrhea, new loss of taste or smell.

3. The community may require visitors to use a facemask or other personal protective equipment (PPE) as
required by local, state, or federal law.
4. Visitors must sanitize hands with an alcohol-based hand rub or by handwashing with soap and water
when entering the community. Angels Senior Living shall provide alcohol-based hand sanitizing solution
throughout the community.
5. It is recommended visitation occur in the resident’s room or outside where all parties can practice social
distancing. In addition, residents and visitors shall wash their hands or use alcohol-based hand sanitizer
before and after visitation.
6. The community shall provide visitation between the hours of 9 a.m. and 6 p.m. The size of the building
and the physical space should be taken into consideration when considering the number of visitors per
resident. There is no limit to the length of visitation however the visitation hours and the number of
visitors may require limitations based on local, state, and federal guidelines.
7. Visitation guidelines and infection control education are available in advance, on our website.
www.angelsseniorliving.com
8. Residents and visitors may have consensual physical contact while practicing hand hygiene before and
after contact.
9. The community can at any time suspend in-person visitation of a specific person if the visitor is unable to
adhere to the following:
a. The core principles of infection control and prevention
b. Violates the community’s policy and procedure
c. The community is required to suspend or limit visitation under local, state, or federal law.
10. The Administrator or Designee shall be responsible for compliance with these policy and procedures and can also provide a copy of our infection control and education policies for visitors.

Address: 18420 Exciting Idlewild Blvd, Lutz, FL 33548

License #13750

Visitation Guidelines in response to the “No Patient/Person Left Alone Act”
1. In-person visitation is allowed under the following circumstances, unless the resident objects:
a. A resident needs cueing or encouragement to eat or drink which was previously provided by a
family, friend, or private caregiver.
b. Resident is experiencing emotional distress or grieving the loss of a family or friend.
c. End-of-life
d. Resident was living with family, friend, or private caregiver before being admitted to the
community and is having a hard time adapting with the change in environment.

2. In order to meet infection control protocols, each visitor will follow a check-in and screening process:
a. Visitors will not be required to submit proof of any vaccination or immunization
b. Visitation may not occur if the visitor does not pass the community screening process
recommended by state or federal guidelines:
i. cough, fever or chills, vomiting or diarrhea, new loss of taste or smell.

3. The community may require visitors to use a facemask or other personal protective equipment (PPE) as
required by local, state, or federal law.
4. Visitors must sanitize hands with an alcohol-based hand rub or by handwashing with soap and water
when entering the community. Angels Senior Living shall provide alcohol-based hand sanitizing solution
throughout the community.
5. It is recommended visitation occur in the resident’s room or outside where all parties can practice social
distancing. In addition, residents and visitors shall wash their hands or use alcohol-based hand sanitizer
before and after visitation.
6. The community shall provide visitation between the hours of 9 a.m. and 6 p.m. The size of the building
and the physical space should be taken into consideration when considering the number of visitors per
resident. There is no limit to the length of visitation however the visitation hours and the number of
visitors may require limitations based on local, state, and federal guidelines.
7. Visitation guidelines and infection control education are available in advance, on our website.
www.angelsseniorliving.com
8. Residents and visitors may have consensual physical contact while practicing hand hygiene before and
after contact.
9. The community can at any time suspend in-person visitation of a specific person if the visitor is unable to
adhere to the following:
a. The core principles of infection control and prevention
b. Violates the community’s policy and procedure
c. The community is required to suspend or limit visitation under local, state, or federal law.
10. The Administrator or Designee shall be responsible for compliance with these policy and procedures and can also provide a copy of our infection control and education policies for visitors.

Address: 6716 Congress Street, New Port Richey, FL 34653

License #12688

Visitation Guidelines in response to the “No Patient/Person Left Alone Act”
1. In-person visitation is allowed under the following circumstances, unless the resident objects:
a. A resident needs cueing or encouragement to eat or drink which was previously provided by a
family, friend, or private caregiver.
b. Resident is experiencing emotional distress or grieving the loss of a family or friend.
c. End-of-life
d. Resident was living with family, friend, or private caregiver before being admitted to the
community and is having a hard time adapting with the change in environment.

2. In order to meet infection control protocols, each visitor will follow a check-in and screening process:
a. Visitors will not be required to submit proof of any vaccination or immunization
b. Visitation may not occur if the visitor does not pass the community screening process
recommended by state or federal guidelines:
i. cough, fever or chills, vomiting or diarrhea, new loss of taste or smell.

3. The community may require visitors to use a facemask or other personal protective equipment (PPE) as
required by local, state, or federal law.
4. Visitors must sanitize hands with an alcohol-based hand rub or by handwashing with soap and water
when entering the community. Angels Senior Living shall provide alcohol-based hand sanitizing solution
throughout the community.
5. It is recommended visitation occur in the resident’s room or outside where all parties can practice social
distancing. In addition, residents and visitors shall wash their hands or use alcohol-based hand sanitizer
before and after visitation.
6. The community shall provide visitation between the hours of 9 a.m. and 6 p.m. The size of the building
and the physical space should be taken into consideration when considering the number of visitors per
resident. There is no limit to the length of visitation however the visitation hours and the number of
visitors may require limitations based on local, state, and federal guidelines.
7. Visitation guidelines and infection control education are available in advance, on our website.
www.angelsseniorliving.com
8. Residents and visitors may have consensual physical contact while practicing hand hygiene before and
after contact.
9. The community can at any time suspend in-person visitation of a specific person if the visitor is unable to
adhere to the following:
a. The core principles of infection control and prevention
b. Violates the community’s policy and procedure
c. The community is required to suspend or limit visitation under local, state, or federal law.
10. The Administrator or Designee shall be responsible for compliance with these policy and procedures and can also provide a copy of our infection control and education policies for visitors.

Address: 3175 Belcher Road, Dunedin, FL 34698

License #10034

Visitation Guidelines in response to the “No Patient/Person Left Alone Act”
1. In-person visitation is allowed under the following circumstances, unless the resident objects:
a. A resident needs cueing or encouragement to eat or drink which was previously provided by a
family, friend, or private caregiver.
b. Resident is experiencing emotional distress or grieving the loss of a family or friend.
c. End-of-life
d. Resident was living with family, friend, or private caregiver before being admitted to the
community and is having a hard time adapting with the change in environment.

2. In order to meet infection control protocols, each visitor will follow a check-in and screening process:
a. Visitors will not be required to submit proof of any vaccination or immunization
b. Visitation may not occur if the visitor does not pass the community screening process
recommended by state or federal guidelines:
i. cough, fever or chills, vomiting or diarrhea, new loss of taste or smell.

3. The community may require visitors to use a facemask or other personal protective equipment (PPE) as
required by local, state, or federal law.
4. Visitors must sanitize hands with an alcohol-based hand rub or by handwashing with soap and water
when entering the community. Angels Senior Living shall provide alcohol-based hand sanitizing solution
throughout the community.
5. It is recommended visitation occur in the resident’s room or outside where all parties can practice social
distancing. In addition, residents and visitors shall wash their hands or use alcohol-based hand sanitizer
before and after visitation.
6. The community shall provide visitation between the hours of 9 a.m. and 6 p.m. The size of the building
and the physical space should be taken into consideration when considering the number of visitors per
resident. There is no limit to the length of visitation however the visitation hours and the number of
visitors may require limitations based on local, state, and federal guidelines.
7. Visitation guidelines and infection control education are available in advance, on our website.
www.angelsseniorliving.com
8. Residents and visitors may have consensual physical contact while practicing hand hygiene before and
after contact.
9. The community can at any time suspend in-person visitation of a specific person if the visitor is unable to
adhere to the following:
a. The core principles of infection control and prevention
b. Violates the community’s policy and procedure
c. The community is required to suspend or limit visitation under local, state, or federal law.
10. The Administrator or Designee shall be responsible for compliance with these policy and procedures and can also provide a copy of our infection control and education policies for visitors.

Hacienda ALF Services
1510 E Palm Avenue
Tampa, FL 33605
 
License # 12164
 

Visitation Guidelines in response to the “No Patient/Person Left Alone Act”
1. In-person visitation is allowed under the following circumstances, unless the resident objects:
a. A resident needs cueing or encouragement to eat or drink which was previously provided by a
family, friend, or private caregiver.
b. Resident is experiencing emotional distress or grieving the loss of a family or friend.
c. End-of-life
d. Resident was living with family, friend, or private caregiver before being admitted to the
community and is having a hard time adapting with the change in environment.

2. In order to meet infection control protocols, each visitor will follow a check-in and screening process:
a. Visitors will not be required to submit proof of any vaccination or immunization
b. Visitation may not occur if the visitor does not pass the community screening process
recommended by state or federal guidelines:
i. cough, fever or chills, vomiting or diarrhea, new loss of taste or smell.

3. The community may require visitors to use a facemask or other personal protective equipment (PPE) as
required by local, state, or federal law.
4. Visitors must sanitize hands with an alcohol-based hand rub or by handwashing with soap and water
when entering the community. Angels Senior Living shall provide alcohol-based hand sanitizing solution
throughout the community.
5. It is recommended visitation occur in the resident’s room or outside where all parties can practice social
distancing. In addition, residents and visitors shall wash their hands or use alcohol-based hand sanitizer
before and after visitation.
6. The community shall provide visitation between the hours of 9 a.m. and 6 p.m. The size of the building
and the physical space should be taken into consideration when considering the number of visitors per
resident. There is no limit to the length of visitation however the visitation hours and the number of
visitors may require limitations based on local, state, and federal guidelines.
7. Visitation guidelines and infection control education are available in advance, on our website.
www.angelsseniorliving.com
8. Residents and visitors may have consensual physical contact while practicing hand hygiene before and
after contact.
9. The community can at any time suspend in-person visitation of a specific person if the visitor is unable to
adhere to the following:
a. The core principles of infection control and prevention
b. Violates the community’s policy and procedure
c. The community is required to suspend or limit visitation under local, state, or federal law.
10. The Administrator or Designee shall be responsible for compliance with these policy and procedures and
also can provide a copy of our infection control and education policies for visitors.

Angels Senior Living Corporate Office
4801 George Rd, Suite 190 Tampa, FL 33634